Completely suspect behaviour user disappeared

Support
1

Hello,

I noticed a really suspect behaviour with my HedgeDoc 1.8.1 (OS Ubuntu 20.04). I updated the new version a couple of weeks without any problems afterwards I was able to login many many times and I was able to work without problems for weeks.

Now I noticed that I am not able to login with the user credentials I allways use. I verified the credentials multiple times with my password safe.

Afterwards I tried to reset the password using the manage_users app but I receive the error message that my e-mail does not exists.

root@cubeblack:~# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
59e72ba002d5 quay.io/hedgedoc/hedgedoc:1.7.1 “/usr/local/bin/dock…” 5 weeks ago Up 25 hours 0.0.0.0:3000->3000/tcp root_app_1
b924900f24d8 postgres:9.6-alpine “docker-entrypoint.s…” 5 weeks ago Up 25 hours 5432/tcp root_database_1
b34b1c4d4dff postgres:9.6-alpine “docker-entrypoint.s…” 5 months ago Up 25 hours 5432/tcp hedgedoc-container_database_1

root@cubeblack:~# docker exec -it 59e72ba002d5 bash

root@59e72ba002d5:/hedgedoc# ./bin/manage_users --reset
User with e-mail does not exist, cannot reset

Does anyone know how this can happen ?
More important for me is how can I export my documents ?

BR

2

If I see this correct, you have two databases. One called hedgedoc-container_database_1 and one called root_database_1. If I would need to guess, I would say, that your account might got lost when you switched from one database to the other.

3

Hello sheogorath,

thank you for your feedback.

It might be but it would be really suspect because after I updated hedgedoc from a previous version (around 5 weeks ago) I did’t log in to the cli. Maybe the Ubuntu Autoupdate did something but I did’t login.

However, do you have an idea how I could access the markdown files at least to export the files ?

4

I tried to stop and rm container id b924900f24d8 and after restoring a backup I stopped and rm container id b34b1c4d4dff because I hoped that the correct database would be used. Unfortunately in both cases I received a 502 error.